Loan servicers currently operate between a rock and a hard place. Borrowers want high-quality service. Regulators demand that products and services are provided fairly and equitably.

Loan servicers currently operate between a rock and a hard place. Borrowers want high-quality service. Regulators demand that products and services are provided fairly and equitably.
With COVID-19 still top of mind for most, lenders cannot afford to assume that concerns of fair lending compliance will fade away.
Lenders should make sure all their fair-lending policies, procedures, and documentation remain fresh, are actively used, and are effective.
Ensuring banks receive full credit for their LMI community work means allowing for context, freedom, and customization in contemporary CRA approach.
Nine million households are unbanked and 26 million are underbanked in the United States. Can the USPS help end the cycle of high-interest debt?
The Federal Deposit Insurance Corporation (FDIC) issued its list of state nonmember banks recently evaluated for compliance with the Community Reinvestment Act (CRA). The list covers evaluation ratings that the FDIC assigned to institutions in January 2017.