A review of recent CFPB enforcement action and Supervisory Highlights reveals numerous mentions of servicing practices across various financial products. State agencies have also taken action in response to servicing errors.

Fannie Mae Fair Servicing Fannie Mae recently published Fair Servicing Best Practices (“FSBP”). Developed with input from more than 30 mortgage servicers and community advocacy groups, the FSBP is intended to ensure Fannie Mae servicers are aware of the expectations that servicers will treat all borrowers fairly and consistently, and comply with the Equal Credit […]